PRIVACY POLICY

Effective Date: 23/12/2024

Dude Bros Services ("we," "our," "us") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.dudebrowindows.com (the "Site") or engage with our services, including our marketing and advertising efforts through platforms such as Meta and Google Ads.

1. Information We Collect

A. Personal Information

We may collect the following personal information directly from you when you use our Site, contact us, or utilize our services:

Name

Email address

Phone number

Mailing address

Payment information

B. Non-Personal Information

We may also collect non-personal information, including:

Browser type and version

Operating system

IP address

Geographic location

Website usage data (e.g., pages visited, time spent on the Site, and referring URLs)

C. Information from Third Parties

We may receive information about you from external service providers such as HighLevel, Meta (Facebook, Instagram), and Google Ads, including analytics data and advertising insights.

2. How We Use Your Information

We use your information for the following purposes:

A. Service Delivery

To provide and manage our cleaning services.

To communicate with you about appointments, inquiries, or support.

B. Marketing and Advertising

To run targeted ads via Meta, Google Ads, and similar platforms.

To analyze the effectiveness of our advertising campaigns.

To send promotional communications with your consent.

C. Website and Business Optimization

To improve the functionality of our Site.

To understand user behavior and preferences.

To ensure compliance with legal obligations.

3. Sharing Your Information

We may share your information with the following parties:

A. Service Providers

External platforms like HighLevel for CRM and communications.Payment processors for secure transactions.

B. Advertising Partners

Meta and Google for targeted advertising and analytics.

C. Legal Requirements

When required to comply with laws, regulations, or legal proceedings.

To protect the rights, safety, or property of Dude Bros Services, our customers, or others.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance your browsing experience.

Analyze Site usage and performance.

Deliver personalized advertising.

You can manage your cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

A. Access and Correction

Request access to the information we hold about you.

Request corrections to inaccuracies in your information.

B. Opt-Out

Opt out of receiving promotional emails by clicking the "unsubscribe" link.

Opt out of targeted advertising by adjusting your ad preferences on Meta or Google platforms.

C. Data Deletion

Request the deletion of your personal data where applicable.

To exercise these rights, contact us at [email protected]

or call us at +1 775-338-2841.

7. Retention of Information

We retain your information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically.